Quiet, Please: Dispatches From A Public Librarian - Scott Douglas So yeah, sometimes the author just came off sounding like a dick (in fact, a lot of the time), and the moral of the story at the end of every chapter got real old, real fast, and was annoying to boot. But I also often found him funny, and really, a book full of "normal, regular patrons and staff" stories would get incredibly boring and wouldn't sell, now would it?

Yes, at one point I even laughed out loud, hyterically so at 3:30 a.m. Specifically, when he discussed the old man in the motorized wheelchair, sensing insanity in his eyes as he destroyed an entire conference room. I kept picturing my own grandfather and laughed until I cried. (Does that make me mean? ...Probably.)